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  • : 01527 529 713
  • : sales@ktecgroup.co.uk
DIY Label Printing
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SUPPORT
12 months after purchase
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Phone : 01527 529 713
Fax: 01527 526 417
sales enquiries - sales@ktecgroup.co.uk | ordering enquiries - orders@ktecgroup.co.uk | billing enquiries - accounts@ktecgroup.co.uk | technical support - support@ktecgroup.co.uk
KTEC Group, 93b Heming Road, Washford Industrial Estate, Redditch, Worcestershire, B98 0EA

your - Frequently Asked Questions (FAQ) - answered.     

If you have a specific question please do call us 0044 1527 529713 or email: sales@ktecgroup.co.uk for an answer.

What do you do?...We stock and sell roll fed desktop digital label printers, die-cut rolls of labels, inks, software and provide installation, training and support to companies and individuals who want to print their own labels. We manufacture labels always on rolls any shape or size at high quality and low cost, it's a most efficient method of label printing. We have a range ofthermal / thermal transfer printers popular for barcode labels and full colour ink jet printers for product and packaging labels. Labels with basic information on them like barcodes to full colour photo quality labels is possible by selection of a printer from our range with our help and advice.  Be sure to email us your artwork to sales@ktecgroup.co.uk  for free samples and cost to print idea.  We show how to save money as well as increasing operational flexibility and boosting profits.

What are the benefits?...You don't need to be dependent on others. You only need a few sizes of low-cost blank labels on rolls, so your inventory cost is greatly reduced. You print the various labels for your products and packages just when you need them (Just-In-Time). You can alter the labels on your computer in moments to update the designs, so you never have any out of date labels that need to be binned. There is an option to link the label printer to a product list, so it only takes moments to select and print labels needed that day.  The expiry date and or batch number as well as a unique serial number or barcode can be printed on the labels eliminating the need for additional labels or date marking equipment and for product traceability and stock control.  Our label printers can be used to develop products, make samples and win new business as well as production runs in exact numbers to orders.

How do I get my design on the label?...We include a starter or trial version of BartTender or NiceLabel design software for your PC or Laptop. You can easily drag on your own pictures, text, barcodes, logo and more to create and print labels in moments. Some of our customers prefer to use Illustrator, Photoshop, InDesign, Corel Draw or other design programs or they use an artist with these programs and design skills if a unique design or logo needs to be created. With BarTenderPro you can use a combination of artist designed background(s) and varible product data merged at print time from your product list.

Can I use my PC or Mac?...All our label printers have Windows compatibility to connect to a PC or Laptop. The popular high quality print Primera LX500eLX910eLX2000e label printers also have Mac connectivity.  PC Windows users can enjoy a free copy of BarTender or Nice Label design and print software bundled with many of our machines. 

What sizes and shapes can I print?....We stock a range of the popular gloss ink jet paper labelsfor colour and thermal transfer labelsfor barcodes and black text in various sizes and shapes for next day delivery for those who need to get started quickly.  At our ISO factory we make more than 2000 sizes and shapes for our customers from our tool library listwith a fresh made delivery in 7-10 days. We quote to make 2k, 5k, 10k, 20k, 50k, 100k, 250k, 500k or 1000k batches to suit each customer’s needs at lowest prices. Think of an annual usage and divide by 4, is the most common and economical delivery quantity, 4 deliveries per year on average, let us know the anual usage and the size needed and the finish see below.

Is there a choice of materials?...Yes, for colour ink jet the most popular by far is our AW2JETgloss ink paper providing that vibrant colour look for retail and more. But we have matt and semi-gloss paper and matt, satin, gloss and silver polypropylene (pp) as well as a clear pp.  We have vintage look wine bottle type textured papers popular for that handmade look. Our SJET and CJET matt white PP have extreme durability when used with our pigment ink printers, even for outdoor use and international shipping to BS5609 and GHS requirements. You can view our complete range of ink jet label media herebut be sure to ask for printed samples and cost per print idea for your approval.

Can I vary the text, barcode and expiry date at print time?...yes, we supply the BarTenderPro version that allows for variable data. The main use is to link a common label template to a product list say in a spreadsheet so that at print time its quick to select one or more products in the list and print labels for the selected products fast and efficiently.  Each record in the list can contain (say for a food company example) a product code, product name, description, ingredients, nutrition, instructions, barcode, shelf life, picture name, logo name and more. The data, pictures and barcode vary by industry and is merged to print the quantity of labels for each selected product at print time in a matter of moments. The software can be set to prompt you for a batch number for taceability as well as automatically printing the product expiry date basd on the stored shelf life information.

Can I print food nutrition labels?...Yes you can do that with BarTender and BarTenderPro. It's easiest with BarTenderPro as we can help set up a Spreadsheet with columns that include the ingredients and nutrition for each product. The allergen words like milk and wheat etc, can be automatically bolded.  We also have the Food Manufacturing System (FMS) that is a recipe based labelling system where you only need enter your ingredients once, then combine one or more ingredients by weight to make products. The FMS system automatically creates the label composition, Quids% for main ingredients, nutrition and allergen details for each product automatically. If you change any one ingredient then all the labels are updated in less than one second! 

Can I use the labels on automated dispensers and applicators?...Yes but you will need a rewinder to wind the labels onto a roll first. (Do ask us to confirm which winder matches the printer of your choice). Then you can transfer the printed roll to one of our label dispensersthat speeds up had application by up to 6 times faster. Or transfer the printed roll to one of our semi-automatic or fully automatic label applicators.

Can pay by installments?...Yes we accept debit card or bank transfer by proforma invoice.  But we also provide spread payment terms.  Customers get the best system they need for just a few £ per day on our lease finance package oftenclaiming all the VAT back as well. Ask us for details.

Labels-U-Print ® is a division of KTEC GROUP 01527 529713  sales@ktecgroup.co.uk

KTEC GROUP

93B-93C Heming Rd

Washford Industrial Estate

Redditch

Worcestershire

B98 0EA