Print Your Own Labels
  • : 01527 529 713
  • : sales@ktecgroup.co.uk
FREE AFTER-SALES TECHNICAL
SUPPORT
12 months after purchase
KTEC FAST SHIPPING
Next working day shipping
on orders received before 3pm
KTEC GROUP SECURE PAYMENT
We accept all card types
except American express
KTEC GROUP CUSTOMER SERVICE
Phone : 01527 529 713
Fax: 01527 526 417
sales enquiries - sales@ktecgroup.co.uk | ordering enquiries - orders@ktecgroup.co.uk | billing enquiries - accounts@ktecgroup.co.uk | technical support - support@ktecgroup.co.uk
KTEC Group, 93b Heming Road, Washford Industrial Estate, Redditch, Worcestershire, B98 0EA
Contacting Technical Support
KTEC Group provide free expert technical support to all regular customers. Please send an e-mail to support@ktecgroup.co.uk.

Alternatively please call us on 01527 529 713 during normal office hours (Mon-Fri 9:00am to 5:00pm). Please note that the technical support help desk is closed for lunch between 1pm and 2pm and is not available at weekends, on bank holidays or during the Christmas period.

If you are not an existing customer, or you have not purchased from us for some time then you may be required to pay an administration fee before support can be provided.

Other Technical Support Contacts

Many of our suppliers provide technical support direct to the end user. If you use any of the following products then you can also obtain free technical support by e-mailing the relevant support team:-

For BarTender label design software support from Seagull Scientific and for their Windows printer drivers e-maileurotech@seagullscientific.com

For LabelView label design software support from Teklynx and also for their other products Label Matrix, Codesoft and Ideam e-mail teklynx_support@teklynx.fr

For support on your Primera colour label printer the Primera Knowledge Base is an excellent starting point, you will find most of the common questions answered there. Alternatively you can e-mail the Primera technical support desk at support@primera.eu

For support on your SOLO stand-alone labelling system please visit the SOLO Knowledge Base at Image Computer Systems.